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Help! : 311 and CRM systems generate quick responses to residents' ordinary problems

Subjects: 
Municipal government--Public information,Municipal government--Services,Public information--Customer service,Communications,Information management,Information systems,Telephones
Status: 
Avail
Format: 
Article
Description: 
p. 32-36.
General Contents: 

In American city & county -- Vol. 122, no. 9 (September 2007).

Publish Date: 
10/3/2007
Author/Speaker: 
Gentile, Annie