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Dealing with cynical citizens

Topic: 
PUBLIC INFORMATION--CITIZEN EDUCATION
Author: 
Berman, Evan M.
Publisher/Date: 
1997
Note: 
In Public Administration Review -- Vol. 57 - no. 2 (March/April 1997).
Summary: 
This paper presents a theory of citizen cynicism concerning government and, based on a national survey, examines the extent of cynicism and the extent to which public officials can reduce the level of cynicism by adapting better communication...