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CRM/311 organized for service

Subjects: 
Municipal government--Public information,Municipal government--Services,Public information--Customer service,Communications,Information management,Information systems,Telephones,Graffiti
Status: 
Avail
Format: 
Article
Description: 
p. 26-31.
General Contents: 

In American city & county -- Vol. 124, no.2 (February 2009).

Abstract: 
CRM/311 systems force communities to take a hard look at how they respond to problems. Includes a case study on graffiti.
Publish Date: 
3/30/2009
Author/Speaker: 
Barkin, Robert