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art of using performance and cost data - The

Subjects: 
Performance measurement
Status: 
Avail
Format: 
Vertical File
Description: 
6 p. ; 28 cm.
General Contents: 

Includes bibliographical references.

Abstract: 
This report reviews the various ways in which participating jurisdictions in the North Carolina project are using performance and cost data and, presents examples of practical applications of data use for service or process improvement. The objective is to increase the likelihood that local government administrators will use performance and cost data in their daily management function.
Publish Date: 
10/7/2011
Author/Speaker: 
Rivenbark, William C.; University of North Carolina at Chapel Hill. Institute of Government